Frequently Asked Questions

Everything you need to know about shopping at The Poke Court.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed apparel. Items must be returned in their original packaging with all tags attached to be eligible for a full refund.

How do I know which size to order?

Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend comparing these measurements to your favorite fitting garment at home.

Are your materials sustainably sourced?

At The Poke Court, we prioritize ethical manufacturing. Our collections use premium organic cotton and recycled polyester blends to ensure high quality with a lower environmental impact.

Can I track my order in real-time?

Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to our tracking portal where you can see the status of your delivery.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.